Job Summary

This position oversees and supervises the operation of the River Birch Tennis Center, plans and implements year-round tennis programming, and maintains courts at other various parks. This position also performs professional and supervisory duties such as planning and implementing programs, training and managing part-time staff, working with user groups, and providing customer service to the public.

FLSA Status: Non-Exempt

Examples of Duties

• Plan and implement programs, create work and league schedules;

• Teach individual and group tennis lessons;

• Assist the public with registration, inquiries, reservations, and departmental information;

• Supervise programs, classes, activities, and leagues;

• Promote programs and activities through publications, presentations, and other marketing material;

• Manage overall facility operations, including opening/closing center and coordinating activities;

• Requisition of supplies and equipment necessary to operate various activities and programs, investigate accidents and incidents, report damages and losses;

• Weekly and monthly reports/inspections and entering service requests;

• Prepare and maintain reservations/attendance records and reports, employee timesheets, accident/incident reports, and other documentation;

• Assist with budget preparation for programs and the facility; Collect fees and payments;

• Recruit, train, supervise, and evaluate part-time staff;

• Work collaboratively with other employees, departments, and outside organizations to implement a variety of activities;

• Attend professional development trainings and meetings;

• Perform other duties as assigned.

Minimum Qualifications

Education and Experience:

• Graduation from an accredited college or university with a Bachelor's degree in recreation administration or closely related field; and

• Three (3) to five years (5) of verifiable, professional tennis teaching experience.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of:

• principles, practices, and techniques of recreation administration;

• current tennis industry standards and best practices;

• policies and regulations affecting the operation of a tennis center;

• tennis rules, regulations, and applications;

• First aid, CPR, and AED techniques.

• fiscal procedures and practices.

Skilled in:

• using athletic tools and equipment;

• facility management techniques;

• using office equipment, including computers and related software;

• effectively communicating and motivating others;

• time management and organization;

• leading staff

Ability to:

• plan, organize, supervise, and evaluate facility operations and programs;

• create league schedules;

• participate in outreach and adaptive programs;

• able to start new programs and grow existing program;

• train, supervise, and evaluate part-time employees;

• effectively use technology within the workplace;

• communicate effectively verbally and in writing;

• follow verbal and written instructions;

• communicate tactfully and courteously with the public;

• perform work requiring good physical and mental condition;

• ability to create fun and informative tennis sessions for kids and adults;

• ability to perform light maintenance such as power washing, blowing and/roll-drying courts, replacing nets and windscreens;

• establish and maintain effective working relationships with coworkers, outside organizations, and the public.

Special Requirements

• Must possess a USPTA Level II or a Level II PTR Professional certification.

• Must have (or obtain within 90 days of hire) and maintain valid First Aid, AED, and CPR certifications.

• Valid driver's license issued by N.C. or another state and acceptable driving record.

• College tennis playing background (preferred).

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